Notice of discontinuation of cash on delivery payment at Familia Online Shop
Thank you very much for your continued patronage of Familia.
We regret to inform you that we will be discontinuing cash on delivery payments as of Thursday, October 30, 2025.
We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding.
Cash on delivery payment end date: Thursday, October 30, 2025
■ Contact Information
Familia Customer Service Center
* Business days: Weekdays excluding Saturdays, Sundays, holidays, New Year's holidays, Golden Week, and summer holidays
Credit card payments will still be accepted.
Please note that for customers who have already placed an order, regardless of whether it has been shipped or not, there will be no change in payment method.
Please rest assured that we will process your order via cash on delivery.
In addition, to improve our service, we have discontinued cash on delivery payments and have started new payment methods: "atone next month payment (convenience store/direct debit)" and "deferred payment (convenience store/bank ATM)."
Please use this as one of your options when shopping.
We will continue to work hard to provide better services to our customers so that they can be even more satisfied.
We hope to receive your continued patronage in the future.