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First time exhibiting at "MY FAMILY FESTA 2025"!

"MY FAMILY FESTA" is an experiential event where parents and children can play and learn together in a real space, away from their everyday digital world.
Various companies have come together to provide a wide range of content that can be enjoyed by both adults and children.

Familia holds individual consultation sessions regarding medical insurance that can be joined from the age of 0.
During individual consultations, we will introduce insurance plans and explain how medical expenses work. We will not only alleviate concerns about your child's illness or injury, but also reduce the burden on your family and support your precious child and their family.

■Date and time: June 7th (Sat) and 8th (Sun), 2025
■Time: 10:00-17:00
■ Location: Tokyo Dome City Prism Hall *Free admission, advance reservations required


Compensation details

Additional bed charges
Compensation for the use of private rooms that offer privacy

There are many cases where a nurse accompanies the patient to hospital, so you can rest assured even if your child is hospitalized.
Any difference in bed charges, such as private room fees, which are to be paid in full by the patient, will be reimbursed at actual cost up to a maximum of 30,000 x the number of days of hospitalization.
It's especially nice to be able to choose a private room where your baby can spend time without worrying, especially during the infant and toddler years when they tend to cry and fuss at night.
*When hospitalization expenses insurance is included


Expenses for hiring babysitters and housekeeping services
Supporting your family while they are away from home when their child is hospitalized, reducing the burden on your family
Being hospitalized means less time available for housework and childcare.
We will pay the actual cost of hiring convenient babysitters, pet sitters, cleaning service providers, etc., up to a maximum of 15,000 yen x number of days of employment.
Other care and welfare services are also covered.
*When hospitalization expenses insurance is included


Self-payment amount for insurance-covered medical treatment
Your out-of-pocket medical expenses covered by public health insurance for hospitalization will be "0 (zero)"
We will pay 30% of the medical expenses covered by public health insurance during hospitalization, regardless of whether you receive benefits from the High-Cost Medical Care System or the Child Medical Expense Subsidy System (up to 1.2 million yen per hospitalization).
*When hospitalization treatment expense insurance (Type 3) is included



Transportation expenses
Compensation for designated transportation expenses
We will cover the actual transportation costs incurred when you are admitted to, discharged from, or transferred to another hospital.
We will cover not only taxi fares, but also Shinkansen and plane fares, so you can rest assured even if the hospital where you can receive good treatment is far away. We will also pay for transportation costs incurred when accompanying small children.
*When hospitalization expenses insurance is included

Payment Examples

Costs for a 10-day hospital stay for a girl with Kawasaki disease

The total amount paid by the patient at the medical institution was 178,430 yen.

In the following example, the medical expenses covered by the public health insurance system are 518,880 yen, but thanks to the child medical expense subsidy, the patient's out-of-pocket expenses are reduced to 200 yen. ( Medical expenses ① )
The total self-paid amount, including the standard dietary treatment fee ( meal fee ② ) and non-insured expenses such as additional bed charges ( non-insured total ③ ), came to 178,430 yen.

*The details of the child medical expenses subsidy system vary depending on the local government. Please check the website of the local government where you live.
*The unit price of one medical fee point is 10 yen. *The difference in room charge is 15,000 yen per day x 10 days = 150,000 yen (excluding consumption tax).
*Cases are calculated as hospitalizations that do not span multiple months.

Self-payment for hospitalization

Insurance

Not covered by insurance

Hospitalization fee etc. 22,500 points Medication 14 points Diagnosis Procedure Combination (DPC)
29,374 points

Total medical fee points: 51,888 points Total medical expenses: 518,880 yen Share of medical expenses (20%)
103,780 yen

Medical expenses ①
200 yen *After applying the child medical expenses subsidy system
Meal expenses②
13,230 yen

Room charge difference: 150,000 yen Consumption tax: 15,000 yen

Uninsured Total③
165,000 yen

Total self-payment amount ① + ② + ③ 178,430 yen

*Medical fee points and other information were researched by AIG General Insurance Co., Ltd. in 2017. *The medical fees listed above may differ from the actual costs incurred at medical institutions due to differences in symptoms and treatment contents among individuals.

If you are enrolled in a cost-covered plan recommended by Familia, the out-of-pocket expenses for insured medical treatment and the standard cost of dietary therapy will be paid by the inpatient treatment expense insurance, regardless of the child medical expense subsidy system, etc. In addition, the hospitalization expense insurance will cover the difference in bed charges, miscellaneous expenses, family attendant expenses, and transportation expenses for admission and discharge from the hospital and for accompanying family members.
In this case, the insurance payment, including the cost of obtaining a medical certificate, will be 387,030 yen .

If you are enrolled in a daily compensation plan , and the hospitalization medical insurance benefit (daily rate) is 10,000 yen, you will be paid 100,000 yen for a 10-day hospitalization.
In this case, the insurance payout, including the cost of obtaining a medical certificate, will be 105,500 yen .

The actual out-of-pocket cost paid at the medical institution's counter was 178,230 yen, so it can be seen that this would have been covered by medical insurance that covers actual expenses.
In addition, the difference in insurance payments between the actual cost compensation type and the daily compensation type is approximately 280,000 yen .

AIG General Insurance Comprehensive Medical Insurance Comparison

Actual cost compensation type (recommended by Familia)

Daily compensation type

Hospitalization medical insurance

-

Daily rate: 10,000 yen x 10 days = 100,000 yen

Surgery medical insurance benefits

none

none

Hospitalization treatment cost insurance (Type 3)

Medical fee points: 51,888 points x 3 yen 155,660 yen Standard cost of dietary treatment 27 meals x 490 yen 13,230 yen

Subtotal 168,890 yen

-

Hospitalization expenses insurance

Bed charge difference: 15,000 yen x 10 days = 150,000 yen Miscellaneous expenses: 1,100 yen x 10 days = 11,000 yen Relative attendant expenses*: 4,200 yen x 10 days = 42,000 yen Transportation expenses for admission and discharge, and transportation expenses for accompanying relatives*: 9,640 yen

Subtotal 212,640 yen

-

Medical certificate fee

5,500 yen

5,500 yen

Insurance payments

Total: 387,030 yen

Total: 105,500 yen

*There are various conditions regarding payment for accompanying relatives.

Customer testimonials

Because my child was still small and would cry at night, I felt uncomfortable being hospitalized in a shared room and was worried that the surrounding noises would wake my child, so I chose a private room.
Having insurance was a great help as it allowed me to choose a private room without worrying about money.
The cost of a private room is over 5,000 yen per day, so I was grateful that they covered that cost.

(Experiences of a mother of one child, age 0)

Since I was hospitalized as an attendant, I incurred unexpected expenses, but I was able to cover the expenses thanks to the insurance payout, which was greater than the actual medical expenses I paid.

(Experiences of a mother of three 2-year-olds)

The compensation was generous, and transportation costs and expenses for accompanying relatives were also covered, so I was able to be hospitalized with peace of mind.
It was helpful that the transportation costs included not only taxi fares but also gasoline costs if I used my own car.

(Experiences of a mother of one 3-year-old child)

Familia's recommended plan insurance premium guideline

male

woman

0 years old

1,340 yen

1,430 yen

5 years old

1,330 yen

1,420 yen

10 years old

1,420 yen

1,480 yen

15 years old

1,600 yen

1,690 yen

20 years old

1,770 yen

2,020 yen

*When combining insurance for hospitalization treatment costs (Type 3), insurance for miscellaneous hospitalization costs (up to 1 million yen), and insurance for advanced medical care costs.
*Insurance period and premium payment period: 10 years *Premium payment method: Monthly payment

How to apply

  1. Familia Shop (Kobe main store, Daikanyama store, Hiroo store)
    Individual consultations with Familia staff will be held at our Kobe main store, Daikanyama store, and Hiroo store. Please make a reservation in advance before visiting.
    When you sign a contract, you will receive an original pouch as a gift.

  2. Online consultation
    You can easily consult with Familia staff from the comfort of your own home, anywhere in the country.
    When you sign a contract, you will receive an original pouch as a gift.

  3. Online application
    You can apply using your smartphone or tablet at any time, 24 hours a day.
    * Contract gifts are not included.

Apply at Familia Shop (Kobe Main Store, Daikanyama Store, Hiroo Store)

Individual consultations will be held by Familia staff at our Kobe main store, Daikanyama store, and Hiroo store. We will introduce you to our insurance plans and explain how medical expenses work.
Expectant mothers and fathers who are expecting a baby are also welcome to join us.

◇ Depending on the participation fee, you can choose whether or not to receive a souvenir.
If you don't need a souvenir, you can participate for free.
If you pay the participation fee of 2,200 yen, you will receive a pair of THERMOS x familiar stainless steel tumblers (up to one per Familiar Members account).


*In order to allow as many people as possible to participate, we ask that each household limit participation to one time.
*If there are multiple reservations, we may contact you.

Apply for an online consultation

You can easily consult with Familia staff from the comfort of your own home, anywhere in the country.
This is recommended for those who live far away and find it difficult to attend individual consultation sessions, or for those who would like to consult casually first.

STEP 1 Reservation
Please apply by clicking the "Make a reservation here" button.
STEP2Receive email
  1. You will receive an email with instructions on how to connect.
    *We will send the confirmation email 3 days before the event. If you make a reservation between 3 days before the event and the day before, please check the email we will send you around 9:30 on the day of the event.
    STEP 3 Reservation complete
    When the scheduled time arrives, please access the URL in the email.

  1. *The Zoom app is required. Please install it in advance.
    *If you wish to apply for insurance, documents will be sent by mail.

Applying online

You can apply at any time using your smartphone or tablet.

STEP 1 Get a free quote
STEP 2: Health status notification
STEP 3 Apply now

After you apply, we will send you the contract documents by mail. Please fill in the necessary information and return them to us.

inquiry

If you have any questions or concerns about your insurance, please feel free to contact our Customer Service Center.
*Depending on the content of your inquiry, we may invite you to a consultation session.

[Inquiries by phone]
0120-078-345 (toll-free)
Reception hours: 10:00-12:00 / 13:00-16:00 *Excluding weekends, holidays, New Year's holidays, Golden Week, and summer holidays

[Chat inquiries]
We will respond to you via chat with our operators. Please select "Customer Support" and contact us with any questions you may have.
Staffed hours: 9:00-17:00 *Excluding Sundays, holidays, New Year's holidays, Golden Week, and summer holidays
Chat service here>>>

Original pouch gift with contract

Those who sign a new contract after attending an individual or online consultation at our Kobe main store, Daikanyama store, or Hiroo store will receive a free Familia original pouch.

■Size: Approximately 25cm long x 18cm wide x 7cm deep (handle 33.5cm)
Material: Outer: 100% polyester
Lining: Body: 100% Polyester / Piping: 100% Polypropylene
Filling: Polyurethane

*This offer is available to those who have attended individual or online consultations at our Kobe main store, Daikanyama store, or Hiroo store. Please note that this offer does not apply to contracts signed via the web.
*Some plans are not eligible for contract gifts. Please inquire at the consultation session for details.
*The contract gift will be given only once per person.

Underwriting insurance company: AIG General Insurance Co., Ltd.

The information on this website should be viewed as an attachment to the product brochure. When considering purchasing, be sure to receive an explanation from the distributor and also read the product brochure.
Non-life insurance agents have the authority to enter into insurance contracts.
In addition, please be sure to check the important matters explanation document (contract summary warning information) before signing the contract.

The information listed is current as of July 2024.

Approval number: 24G027