"We want to provide closer support to protect the smiles and happiness of children and their families."
"We want to provide an environment where children can be raised with peace of mind."
With this in mind, we have started offering medical insurance that can be enrolled in from the age of 0.
You can participate in a variety of sessions, from seminars to individual consultations, depending on your needs.
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Comprehensive medical insurance for those aged 0 and over
Event List
For those who wish to consult directly at the store
Individual consultation session <br>Recommended for those who want to talk directly about anything from small questions to detailed information.
Please feel free to join us while you are shopping or attending other events.
For those who want to listen to the talk at their own pace in the comfort of their own home
Online consultation session
Online consultation using Zoom.
It is also recommended for those who live far away or who want to listen at home with their children.
For those who want to hear a little more, but don't want to attend a consultation.
A story about children's insurance to prepare for emergencies
Each session is 30 minutes long and is a seminar format with a maximum of 4 groups.
We will introduce the information, including a quiz about your child's medical situation.
What you need to know before your child is born
Maternity Seminar x Comprehensive Medical Insurance for Children from 0 Years Old <br>At the end of the maternity seminar, we will introduce you to some information about your child's medical situation, which will give you peace of mind.
It is also recommended as a way to prepare for childbirth before things get busy after giving birth.
Parent Class x Comprehensive Medical Insurance for Children from 0 Years Old
Only available at the Kobe main store.
At the end of the parent class, we will also introduce some medical information about your child that will give you peace of mind.
Please feel free to join us.
Things you should know about baby insurance before giving birth
Exclusive to Pre-Mama Festival.
A seminar format with multiple groups of 15 minutes each,
We offer individual 30-minute consultations.
Please feel free to join us while you are in the store.
Contact Us
We are always available at our Customer Service Center or at some stores to answer any questions or concerns you may have about insurance.
[Inquiries by phone]
0120-078-345 (toll-free)
Reception hours: 10:00-12:00 / 13:00-16:00 *Excluding weekends, holidays, New Year's holidays, Golden Week, and summer holidays
[Chat inquiries]
We will respond via operator chat.
Please select "Customer Support" and contact us with any questions you may have.
Staffed hours: 9:00-17:00 *Excluding Sundays, holidays, New Year's holidays, Golden Week, and summer holidays
Chat service here>>>
[Inquiries via LINE]
An operator will respond to you via LINE.
Please add Familia's official LINE account as a friend, select "Comprehensive medical insurance for ages 0 and up," and contact us with any questions you may have.
Familia's official LINE is here>>>
[In-store inquiries]
We accept insurance-related inquiries at some of our stores (Kobe Main Store, Daikanyama Store, Hiroo Store). Please feel free to contact us by phone or in person.