Thank you for always using Familia Online Shop.

We apologize for any inconvenience, but our online shop will be closed during the following period for the New Year holidays.
We apologize for any inconvenience this may cause our customers and appreciate your understanding.

[Closed period]
Saturday, December 27, 2025 - Sunday, January 4, 2026

[Services suspended during business closures]
・Product delivery service (including store pick-up service)
・Customer service center telephone support and manned chat support


We will continue to accept orders and inquiries from our online shop during the closure period.
We will start responding to your orders and inquiries in order from Monday, January 5th, after the holiday.
We ask for your understanding that it will take longer than usual to dispatch and respond to your inquiries.