Notice of service suspension due to system maintenance
Thank you for always using Familia Online Shop.
We apologize for the inconvenience, but due to system maintenance, the following services will be suspended or will take longer than usual.
■About service suspension
[Applicable period]
Sunday, February 1, 2026, 12:00 AM to 6:00 AM
*Depending on the maintenance situation, the downtime may vary.
[Services that will be suspended during this period]
Please note that you will not be able to use all services on the site.
・Viewing and using the Familia Official Site/Familia Online Shop
・Displaying mobile cards in "My Page"
・New member registration to Familia Members
・Using Omni Services
・Event reservations/cancellations
■ Regarding service provision <br>It will take longer than usual to arrange products ordered during the applicable period below.
[Applicable period]
Wednesday, January 28, 2026 - Monday, February 2, 2026
[Applicable services]
・Product delivery service (including store pick-up service)
We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding.
Contact Us
Customer Service Center *Business days: Weekdays excluding weekends, holidays, New Year's holidays, Golden Week, and summer holidays