Notice of service suspension due to system maintenance

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Thank you for always using Familia Online Shop.
We apologize for the inconvenience, but due to system maintenance, the following services will be suspended or will take longer than usual.

■About service suspension

[Applicable period]
Wednesday, October 29, 2025, 10:00 PM to 1:00 AM
*Depending on the maintenance situation, the downtime may vary.

[Services suspended during this period]
Please note that you will not be able to use all services on the site.
・Viewing and using the Familia Official Site/Familia Online Shop
・Displaying mobile cards in "My Page"
・New member registration to Familia Members
・Using Omni Services
・Event reservations/cancellations

We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding.

Contact Us

Customer Service Center *Business days: Weekdays excluding weekends, holidays, New Year's holidays, Golden Week, and summer holidays

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