Global Shipping Now Available
International shipping has started from Familia Online Shop!
WorldShopping will be introduced at the Familia Online Shop from May 2024.
You can enjoy shopping at Familia Online Shop all over the world.
We are honored to announce that we will officially be offering international shipping, through the introduction of WorldShopping in May 2024.
Enjoy shopping from overseas, at familiar, Ltd. Online Shop!
Service flow
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If you access from outside Japan, the "WorldShopping Cart" will automatically be displayed.
Add the products you want to your WorldShopping cart. Click "Add to Cart" on the WorldShopping banner to proceed to checkout. Only products available for purchase from your country will be displayed in your cart.
●We accept orders 24 hours a day.
●Familia points will not be awarded or used.
●We are unable to provide gift wrapping or message cards.
●There are some products that we cannot deliver.
WorldShopping
WorldShopping supports purchases from Japanese online shops on your behalf and international shipping to 228 countries and regions. Online shops that have officially implemented our system have a dedicated shopping cart. We want as many people as possible to use our service, so we provide customer support in multiple languages: English, Chinese (Simplified/Traditional), Korean, and Japanese. Even first-time users can use it with confidence.
Procedure
When you access familiar.co.jp from overseas, the “WorldShopping Cart” will be displayed automatically.
Add your items to the WorldShopping cart.
Click “Add to Cart” of the WorldShopping banner to proceed.
The cart will only appear for items that can be purchased from your country.
●We accept orders around the clock.
●familiar, Ltd. membership points will not be awarded or used.
●Gift-wrapping and message cards are not available.
●Some items are not available for international shipping.
WorldShopping
WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipments to 228 countries and regions. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English, Chinese (simplified or traditional) and Korean in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.
User Guide